What This Policy Covers
Your privacy is important to us, and therefore transparency about how we collect, use and share information about you is important as well. This Policy is designed to help you understand:
This Privacy Policy applies to information we collect about you when you use our products or services or otherwise interact with us. When you use the Services, you accept and understand that we collect, process, use and store your Information as described in this Policy. If you do not agree to this Policy, you should not use any of our Services. If you change your mind in the future, you should stop using the Services and may exercise your rights with respect to your Information as set forth in this Policy.
The Information We Collect
We collect information about you when you enter it into the Service or otherwise provide it directly to us.
Your account and profile information: We collect information about you when you create your account, modify your profile, set preferences, register or make purchases through the Service. For example, you provide your contact and, in some cases, billing information when you register for the Services. You also have the option to add your display name, profile picture, job title and other data to your profile information, which will be displayed on our Services.
Content you provide through our products: The Services include the CleanTalk products you use, where we collect and store content that you post, send, receive and share. This content includes any information about you that you may include. Examples of content we collect and store include: a summary and description added to a doBoard task. Content also includes files and links that you upload to the Service. We collect visit data about how you interact with and use features of the Services.
Information you provide through our support channels: The Services also include our Customer Support, where you can provide information about a problem you have encountered while using the Service. Whether you create a support ticket, speak directly to one of our representatives, or otherwise interact with our support team, you will be asked to provide your contact information, a brief description of the problem you encountered, and any other information: documentation, screenshots, or information that may help to resolve the problem.
Payment information: We collect payment information. You may also provide payment information, such as payment card details, which we collect through secure payment processing services.
Information We Automatically Collect or Generate About You When You Use the Service
We collect information about you when you use our Services, including when you browse our websites and perform certain activities.
Identifiers such as your IP address, User Agent.
Geolocation information. We use your IP address and/or preferred country to approximate your location in order to provide you with the Service in the best way. The amount of this information we collect depends on the type and settings of the device you are using
Cookie files: We use cookies and similar technologies ("Cookies") to improve your experience when using the Services.
Information you generate while using the Services: You may provide Information as part of your use of the Services, including any information you provide when you send messages through the Services. In addition, if you choose to share and complete a task with your colleagues or friends, we will collect the email addresses of your colleagues or friends.
Please make sure you have permission from your coworkers or friends before sharing Information related to your coworkers or friends with us.
Information about your use of the Services, such as information about application usage, interactions with our team and transaction records.
Cookie Files
When viewing the Website it creates a definite number of cookies, which are small text files that are being uploaded to your computer through Your browser and are stored in your temporary files. These text files are used for the convenience of Your work with the Website.
Strictly Necessary Cookies. CleanTalk technical cookies are intended for the stable operation of the Website and the provision of the full functionality of the Website and cannot be rejected. These cookies are not used to collect personal information, marketing information, or target advertising. After registration in the Service, CleanTalk will use some additional cookies about your account and your services.
These types of cookies you can reject:
Cookies can be used to implement activities to promote the CleanTalk Services, these cookies are intended to collect information about visitors and possibly show advertisements about our services in the future.
How We Use the Information We Collect
We use your information to: Provide the Service to you. We will use your information to fulfill our contractual obligations to you so that you can create an account and use the Service, to authenticate you when you log in, to provide customer support, and to operate, maintain and improve the Service. The information we process in doing so includes your registration information, information you provide to us when you use the Service, identifiers, information you generate when you use the Service, and information about your use of the Service, such as transaction information for payment processing and sales tax collection and reporting purposes, as required by law.
For research and development: We are always looking for ways to make our Services smarter, faster, safer, more integrated, and more useful. We use information and collective knowledge (including feedback) about how people use our Services to troubleshoot problems, identify trends, usage, patterns of activity and areas for integration, and to improve our Services and develop new products, features and technologies that benefit our users.
We use your contact information to send transactional emails and communications to you within the Services, including confirming your purchases, reminding you of subscription expiration dates, responding to your comments, questions and inquiries, providing customer support, and sending you technical notices, updates, security alerts and administrative messages. We send you email notifications when you or others interact with you within the Services, such as when you are @mentioned on a page or ticket, when you are assigned to a task, or when you are added to a Project/Board/Discussion.
Provide you with support and respond to your requests or complaints. If you contact us for support, we will use your information to respond to and resolve your inquiries and complaints and to facilitate support (such as the recovery of a forgotten password). In doing so, we fulfill our contractual obligations to you. The information we process in doing so includes your registration information, your identifiers, and any other information about you collected through our customer support channels.
For security purposes: We use information about you and your use of the Service to verify accounts and activities, to detect, prevent and respond to potential or actual security incidents, and to monitor and protect against other malicious, deceptive, fraudulent or illegal activities, including violations of the Service rules.
Conduct analytics and analyze usage and any other interaction or interest in our Services. In doing so, we will process information that we automatically collect or generate about you when you use the Service to create anonymous and aggregated data about your use of the Service.
With your consent: We use information about you, if you have given us your consent, for a specific purpose not specified above. For example, with your permission, we may publish testimonials or randomly selected customer stories to promote the Service.
Send you newsletters with the product news, tips and recommendations, and daily performance reports that may interest you. We will send you emails with our daily reports, subscription newsletters with product news, and tips and tricks on how to use our Service. In doing so, we process your registration information. Your consent can be withdrawn at any time by using the unsubscribe mechanism at the bottom of each email.
Conduct Surveys. From time to time, we may ask you to participate in surveys we conduct that are in our legitimate interests because they help us understand our user base and improve the Service. If you participate, we process your registration information and any other information obtained through the survey questions.
To Whom We Share Your Personal Information
We share your information with the selected third parties, including:
Where We Store Your Information
Your information will be processed by our employees and service providers in the United States. We take steps to ensure that all transfers are protected by appropriate security measures, including Standard Contractual Clauses approved by the European Commission.
How Long We Keep Your Information
Your information is kept for as long as necessary to accomplish the purposes set forth above. Generally, it is kept for as long as you are registered and using our Service, and then up to 1 year from the date you stop using the Service or immediately after a valid deletion request. Some of the information we collect will be kept longer if we have an overriding legitimate interest in retaining such information (for example, information about suspicious behavior of certain users of our Services and transaction records).
While deleting Information, we will take steps to make the Information not recoverable or reproducible, and electronic files containing the Information will be permanently deleted.
Your Privacy Rights
At your request and subject to applicable legal exemptions, we may:
The right of access is not absolute. For example, we may not disclose trade secrets or provide you with Information about others.
Accessing and updating your information. Our Service gives you the ability to access and update certain information about you within the Service. For example, you can access your profile information from your account and search for content that has information about you using keyword searches within the Service. You can update your profile information in your profile settings and edit content about you using the editing tools associated with that content.
Deleting
You have the right to delete your account and erase your information, and after deletion of your account, all of your Information will be deleted from our systems. We reserve the right to retain portions of your Information if we have a compelling reason to do so under data protection laws. For example, to protect legal requirements, to respect freedom of expression, or where we have an overriding legitimate interest.
Please note, if Information is stored by a third-party data controller, such as a payment processor, we recommend that you contact them directly in accordance with their own privacy policy to ensure your personal privacy.
Contact Us
Your information is controlled by CleanTalk Inc. If you have questions or concerns about how your information is handled, send us a request and we will designate a person to facilitate such requests welcome@cleantalk.org.
Privacy Shield Policy
CleanTalk Inc. ("CleanTalk") has adopted this Privacy Shield Policy ("Policy") to establish and maintain an adequate level of Personal Data privacy protection. This Policy applies to the processing of Personal Data that CleanTalk obtains from Customers located in the European Union.
CleanTalk complies with the US-EU Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Individual Customers in the European Union member countries. CleanTalk has certified that it adheres to the Privacy Shield Privacy Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement and liability. If there is any conflict between the policies in this Privacy Policy and the Privacy Shield Privacy Principles, the Privacy Shield Privacy Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit www.privacyshield.gov . The Federal Trade Commission (FTC) has jurisdiction over CleanTalk’s compliance with the Privacy Shield.
Changes to Our Privacy Policy
We will update this Privacy Statement to ensure that it accurately reflects our data collection and usage practices, our features, advances in technology, or as required by applicable law. We will comply with applicable legal requirements to provide you with notice and/or consent when we make such changes, depending on the type of change we make.
In development
All material on this website is copyrighted by CleanTalk Inc. You understand and agree that CleanTalk Inc. does not allow you to manual or automated scan, copy, modify, distribute any data from this website without permission from CleanTalk Inc. CleanTalk Inc. does not allow directly to resell any information from this website or using for commercial purposes.
In development